Blog

Local reputation, AI and growth.

Practical strategies, case studies and insights from the Reploy team.

Operations

How to reply to reviews at scale without losing your brand voice

A four-step framework to standardize replies across dozens of locations without sounding robotic.

6 min readRead article
Strategy

AI for local marketing: what actually works in 2026

Examples of brands using AI to reply, post and analyze, and the most common mistakes.

8 min readRead article
Metrics

NPS from Google: turning stars into decisions

Connect average ratings, sentiment and estimated NPS to prioritize locations.

5 min readRead article
Operations

Checklist: setting up a new Google Business Profile location

The 12 essentials every new location needs before opening to customers.

4 min readRead article